Customer Service

Welcome to the Help Center

Topics

  1. Frequently Asked Questions
    1. I made a mistake. Can I get my assets back?
    2. My friend has lost their link. Can I resend it?
    3. Is my Karrier One wallet secure?
    Show 6 more
  2. How To Tutorials
    1. How to Register a Brand New KNS Number on Karrier Dashboard
    2. How to Complete KYC Verification on Karrier One Dashboard
    3. Logging Into Karrier Dashboard with Email and Password
    Show 4 more
Powered by Jira Service Management
{"xsrfToken":"c8bff24b43bdc7fb037c3fb05dde9310a5cdb288_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a919c229-cdaa-4bfc-8417-21601bfdafe7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1YzRiMWUwMi00MTRlLTQ4ZmQtOWExMi0yYzEwYWFjNjYxYjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE5MTljMjI5LWNkYWEtNGJmYy04NDE3LTIxNjAxYmZkYWZlNyI6WyJyZWFkIl19LCJleHAiOjE3NDM1NzgwNDksIm5iZiI6MTc0MzU3NzQ0OX0.OJqJ1qWDsASq2n-STAhvB8M6HW7gstT-XojTcgzUyPo&client=5c4b1e02-414e-48fd-9a12-2c10aac661b6&mode=fit","logoId":"a919c229-cdaa-4bfc-8417-21601bfdafe7","isLogoAvailable":true,"helpCenterTitle":" Welcome to the Help Center","sharedPortalName":"Customer Service","translations":{"en-US":{"helpCenterTitle":" Welcome to the Help Center","sharedPortalName":"Customer Service","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#5866e3","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d83a4e76-1635-4e7d-abf4-90d99aa3d275/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1YzRiMWUwMi00MTRlLTQ4ZmQtOWExMi0yYzEwYWFjNjYxYjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ4M2E0ZTc2LTE2MzUtNGU3ZC1hYmY0LTkwZDk5YWEzZDI3NSI6WyJyZWFkIl19LCJleHAiOjE3NDM1NzgwNDksIm5iZiI6MTc0MzU3NzQ0OX0.CCb4ZRaqXt3KpvsGZ8-KXdYGDECZxGbpjV6prcpXLUI&client=5c4b1e02-414e-48fd-9a12-2c10aac661b6&height=300&mode=fit","bannerMediaApiFileId":"d83a4e76-1635-4e7d-abf4-90d99aa3d275","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=karrierone","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c8bff24b43bdc7fb037c3fb05dde9310a5cdb288_lout","baseUrl":"https://support.helpdesk.karrier.one/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://karrierone.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"5c4b1e02-414e-48fd-9a12-2c10aac661b6","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"63ebe19ed92a4ae79690bc5f742e7980","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}